Description
To further develop your skills and knowledge needed to have challenging conversations with internal and external stakeholders in a way that adds values, achieves a win-win, and maintains the relationship allowing work to continue.
What you will learn
By the end of the session you will be able to:
- Identify what skills are needed to have challenging conversations
- Demonstrate how to use conflict resolutions techniques to help reach a mutually beneficial agreement
- Use DiSC® as a tool to build relationships, communicate better and influence others in a professional manner
020 7510 9488
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