Employee Relations

Description

Target audience:

• HR officers and managers who are newly appointed to the role and who lack previous generalist experience.

• HR assistants, administrators and PAs who support more senior HR staff.

• Staff who work in HR-related areas.

• Staff who work in specialist areas of HR practice, such as training, employee relations or job evaluation, who wish to progress into or have more knowledge of generalist roles.

• Line managers or supervisors who have responsibility for HR activities.

• Owners or managers of small businesses who have overall responsibility for the ‘people element’ within them.

What you will learn

Upon completion of this course, you will:

• Understand the changing nature and continuing importance of employee relations.

• Be able to define the differences in the purposes, content and operation of disciplinary, capability and grievance procedures.

• Understand the good practice steps that ensure the effective handling of conduct or capability cases.

• Appreciate the importance of responding appropriately to employee grievances concerning individual and collective matters.

• Understand the growing importance of and interest in employee engagement.