Description
An effective appraisal system contributes to the effective running of a business ensuring staff develop and realise their potential. It also helps managers ensure work is carried out to the correct standard, within accepted time frames and that customers are treated fairly. This course helps delegates understand the importance of the appraisal process and makes them better able to conduct an open and constructive appraisal interview that leads towards appropriate management of competence and performance.
What you will learn
- understand the importance of assessing competence
- be able to conduct an effective appraisal interview
- understand how to approach performance and competence assessment
- be able to agree and review measurable performance objectives
- understand how to identify training and development requirements
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