About this course
Being seen as credible at work can be a key indicator of your professional success. Wherever you sit in your organisation’s hierarchy, this one-day workshop will give you time out to reflect on your current working behaviours and how they impact and influence those around you.
What you will learn
Themes Covered:
- Identify the benefits of building personal credibility
- Identify the professional situations that present difficulty and why
- Identify your barriers to behaving assertively
- Discover what true assertiveness means
- Understand the cycle of conflict and the reasons others may be difficult with us
- Identify how to deal with conflict constructively
- Learn how to frame your requests so that you are more likely to be heard
- Discover the benefits and core elements of creating trust
- Identify the 13 behaviours that build trust and how to use them in practice
- Understand the benefits of building an effective peer support network
- Personal action plan beyond the programme
Further support
If you need help following the workshop with fulfilling your personal action plan, then we also offer 1 to 1 executive coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.
Recent reviews
Just great!
Beatriz B07 Feb 19
Excellent course
Rebecca F07 Feb 19