Description
Do you need help in unlocking your true potential? Are you struggling to achieve all that you are and can be? Do you want to raise your performance and confidence levels?This comprehensive one-day workshop will help you to feel more confident and less stressed, will enhance your working relationships, and give you the tools to manage your time more effectively
What you will learn
Themes covered:
- Behaving Assertively and Building Confidence
- Discover what true assertiveness means
- Define the four behavioural types and understand more about each
- Identify your inner dialogue and then manage it through positive thinking
- Understand the link between assertiveness and body language
- Discover how to disagree assertively
- Identify some key tips to build your confidence
- Improve Your Working Relationships through Developing Your Active Listening Skills
- Understand how communication works and look at the difference between listening and hearing
- Discover the benefits of empathic listening
- Recognise what stops you listening and identify solutions to deal with this
- Identify ten tips for building exceptional relationships with colleagues at work
Key Tips to Dealing with Stress Positively
- Identify your symptoms of stress – physical, mental and emotional, professional and personal
- Establish what causes you to feel stressed – enabling you to spot stress before it happens, and take action ahead of time
- Discover what you already do to deal with stress – these may be good techniques you can keep, or they may be making the situation worse in the long run, which will need to change
- Experience one practical method for dealing with stress in the future
- Effective Time Management
- Identify the classic symptoms of bad time management
- Understand what steals your time and where urgency is created and why
Get our key tips to create more time and work as effectively as possible. You will also develop your own personal action plan beyond the programme.