PULSE - Key Account Management

Description

If your business had a pulse, how healthy would it be? What if your team had the skills, knowledge and drive to be leading the field as Key Account Managers?

PULSE is a fresh, unique and highly practical approach to facilitate excellence in Key Account Management. Be a part of this interactive and dynamic programme and become truly confident in yourself and team's ability to:

Prioritise accounts

Understand accounts

Lead and coordinate resources

Set clear goals and make plans to exceed

Execute and evaluate

What you will learn

- What is account management?

- How we can evaluate and prioritise our accounts?

- Uncovering opportunities by understanding the needs of an account and positioning ourselves in the eyes of the customer

- Account influence maps

- Leading and coordinating resources

- Planning for success i.e. pulling it all together and immediate plans