Description
The Equality Act (2010) supersedes the Disability Discrimination Act 1995 (DDA) in Scotland, England and Wales and requires reasonable adjustments for both customers and employees with disabilities. The Act places a number of Duties on all businesses who provide goods, facilities and services to the public and this one-day highly participative programme is designed to quickly bring delegates up to speed regarding their own and their organisation's duties and obligations.
What you will learn
This practical and participative programme will provide managers / team leaders with a clear understanding of:
- Perceptions and stereotypes of disability
- Models of disability
- Definitions of disability discrimination
- Guidance on reasonable adjustments
- Explanation of the Duties placed upon service providers and employers
- The barriers that can exist to accessing both services and employment