Description
Who is this course for?
This 2-day Foundation in Management is ideal for practicing managers, helping them become more effective and confident in their role. It will also support new or aspiring team leaders – helping them make the transition from working in a team to leading a team whilst covering a wide range of skills, knowledge and understanding.
Benefits for individuals
• Learn core leadership and management skills
• Put these skills into practice in the workplace
• Further improve your team’s performance
Benefits for employers
• Motivated and competent team leaders
• Increased productivity
• Supported and developed managers and therefore staff
• Supports talent management and succession planning
What you will learn
Aim
To further equip team leaders and manager with the skills needed to manage their team effectively and maintain productivity in line with the policy and procedures whilst being fair and equal.
Learning objectives
By the end of the session you will be able to:
1. Explain the difference between and a manager and a leader
2. Use tools and techniques to enable effective management of people eg. delegation, providing feedback, interpersonal skills, motivation plus much more
3. Explain the 7 Elements of Emotional Intelligence and how they relate to your role
4. Identify the elements of DiSC® to enable you to manage yourself and communicate effectively with others
Indicative Content
• Leader vs Manager
• Cultural awareness
• Communication
• Feedback tools and techniques
• Motivation theories
• Delegation and time management
• Practical tools and techniques
• Emotional Intelligence
• DiSC® on-line questionnaire
Delegates will receive:
• Powerpoint slide pack
• Activity based workbook
• 2x 60-minute coaching session
Skills developed:
• Communication skills
• Interpersonal skills
• Influencing and negotiation skills
• Management skills