Description
Industrial tribunals are costly, time consuming and debilitating for both the organisation and the individual. This course uses examples to demonstrate to delegates when the process should be instigated and the appropriate methods to employ to effectively manage the Discipline & Grievance process to try and avoid the final course of action - the Industrial Tribunal.
What you will learn
* Legislation overview
* the discipline and grievance procedure
* the role of ACAS
* employee rights
* industrial tribunals
* rules and procedures
* misconduct/incapability
* fair, constructive and unfair dismissal
* questioning techniques
* communication skills
* planning the interview
028 9043 9624
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