Conducting yourself effectively in meetings

Description

This Meetings module demonstrates to delegates how they can improve all aspects of their
attendance and contributions at meetings. They will acquire the knowledge and skills they need to
facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing
and developing techniques for fostering creative thinking and dealing with conflict, difficult people
and issues during the meeting. Ultimately, this course shows delegates how to effectively prepare
for, control, chair and manage meetings and associated follow up activities.

What you will learn

By the end of this module, each delegate will be able to:

* Identify the most effective ways to communicate a message when holding a meeting
* Demonstrate the seven different areas of preparation
* Consider different techniques for imparting information and making the meeting memorable
* Construct a meeting agenda incorporating different types of content
* Design various styles of agenda for controlling different kinds of communication
* Effectively manage communications and commitments before and after the meeting
* Understand and use assertive behaviour when chairing a meeting
* Recognise the seven types of difficult people