Description
Email remains one of the most powerful tools for workplace communication, but it’s often misused or overlooked. This course helps participants craft clear, professional, and purposeful emails that save time, reduce confusion, and build stronger connections. By focusing on structure, tone, and audience needs, participants will learn how to write emails that not only get read but also achieve results.
What you will learn
By the end of the course, participants will be able to:
- Write concise, well-structured emails that communicate the intended message clearly.
- Adapt tone and style to suit different audiences and contexts.
- Apply strategies for subject lines and formatting that capture attention and improve readability.
- Reduce email overload by identifying when email is (and isn’t) the best communication channel.
- Handle sensitive, complex, or difficult topics with professionalism and care.
Email