Creativity, Innovation & Design Thinking School

Description

Course Overview

The purpose of this course is to introduce attending delegates to creativity, innovation and Design Thinking. The course aims to contextualise creativity, innovation & Design Thinking and show how these concepts are applied in business.

The attending delegates will be provided with methodologies, techniques, and tools to develop their creative confidence and share ideas. Checklists will guide attending delegates to assess the individual, team, leadership and organisational readiness to innovate. Attending delegates will be guided on how to use Design Thinking to mine creativity and structure product, process and service innovation.

This evolutionary/transformative 5-day course is designed to equip professionals with knowledge about creativity, innovation & Design Thinking, essential future skills required to navigate the changes & challenges posed by the 4 IR/5 IR while shaping the future of banking & financial services organisations.

The first three days, Module 1: Contextualising Creativity, Innovation & Design Thinking, focus on the latest/current shift in thinking about Creativity, Innovation & Design Thinking methodologies, techniques & tools and how these skills are used to drive product, process and service innovation.
Participants will engage in hands-on activities and exercises and will be guided how to use them to create an Innovation Blueprint.

The next two days, Module 2: Applying and Integrating Creativity, Innovation & Design Thinking, focus on the interrelatedness of Creativity, Innovation & Design Thinking.
Participants will engage in hands-on exercises and case studies to learn how to integrate and apply 10 tools and 15 steps in tandem with selected methodologies and techniques into banking operations to address needs and solve problems, enhancing efficiency and customer satisfaction.

METHODOLOGY
The approach is experiential. The techniques consist of carefully designed exercises, real-world case studies, individual and group exercises and is concluded with a theatrical experience that integrates all the beforementioned methodologies, techniques, frameworks and tools. All four learning styles are accommodated. There are practical exercises for the Pragmatists (case studies; examples of how creativity, innovation and Design Thinking are applied in business) , there are physical activities and hands-on experiences for the Activists (drawing, movement, building) , there is ample time allocated to accommodate the Reflectors (individual and group work – they can work at their own pace) and all of the beforementioned are augmented by well-researched theories to benefit the Theorists (case studies, actual theoretical explanation of the concepts and how the theories are applied in business).

Diverse learning methodologies are used, and interactive exercises and real-world case studies will foster hands-on experience and practical application. Participants will engage in collaborative group activities to solve real-world product, process and service innovation challenges in banking and other organisations. Comprehensive and immersive learning experiences are tailored to encourage knowledge sharing and practical insights. The experiential approach strives to ensure an unforgettable learning experience to optimally embed knowledge.

What you will learn

At the end of the Creativity, Innovation & Design Thinking School delegates will be able to:

• Understand the role of creativity in innovation & Design Thinking
• Contextualise Innovation
• Utilise and select relevant Design Thinking templates
• Integrate and apply Creativity, Innovation and Design Thinking to address customer needs and solve problems
• Understand the role of creativity in innovation & Design Thinking
• Demystify Creativity
• Contextualise Innovation
• Determine the role of digitisation in innovation: catalyst, driver or strategic focus
• Understand Human Centred Design
• Select, apply and integrate 10 tools and 15 steps to guide Design Thinking
• Utilise Design Thinking methodologies, techniques & tools to mine creativity & structure innovation
• Integrate and apply Creativity, Innovation and Design Thinking to address customer needs and solve problems
• Establish an environment that enables and support Creativity & Innovation