About this course
This FIVE-DAY course provides an understanding and knowledge of auditing quality management systems to third party standards. The objective of an audit is not fault finding, but to identify opportunities for improvement. You learn to build on the skills of how to plan, structure and conduct an effective audit and to evaluate and communicate the findings. The course is designed to follow the stages in a live audit, including simulated audit interviews and role play closing meetings.
This course is certified by IRCA (Ref: A17118 The International Register of Certificated Auditors) through our Training Partner SEQM and meets the training requirements only for individuals seeking registration as a Lead Auditor under the IRCA Auditor Registration Scheme. The requirements include an examination and a certificate is issued on completion of the course.
What you will learn
Background and overview of the ISO 9000 family of Standards
An introduction to auditing and implementing an audit system and the auditor's role in the process
Management's role in reviewing the effectiveness of the overall quality system
Planning and managing a process based audit:
- resources and timing
- use of checklists
- selection of audit teams
Conducting the audit - skills, techniques and auditor competence:
- evaluating the significance of audit findings
- communicating and presenting audit reports
Nonconformities and quality improvement as a result of corrective actions
Management of the third party assessment and certification process
Recent reviews
The course had been cancelled and then I had to re-apply. I am confused as your email to participants contained the statement below in quotation marks. However, in discussion at the training venue, we found that 3 out of the 4 participants had requested this training to be held online and their requests were refused. "We continue to deliver training as a virtual option using either Zoom or MS Teams, but we are finding clients have been asking us to deliver in person at their premises as well. The option is yours. Our open courses will continue to be offered virtually until such time as we establish people are comfortable with being back in the classroom environment - which is what has happened with the Lead Auditor course mentioned above".
A very worth while course one which I will be recommending for a few other members of my team to attend. Excellent hand outs and presentation skills
I found the course very helpful and exactly what I was hoping it would be in terms of content, delivery and facility. It met all exceptions. I would like to highlight, in particular, Kristian Hill, course tutor. He was an excellent presenter and delivered this course outstanding well. His explanation and further knowledge around the 'scope' of the course deliverables was exceptional.