Description
This one-day training programme will help you to analyse your current behaviour patterns and situations where you are experiencing difficulty. You will learn and practice skills and techniques of assertive communication in order to express yourself more clearly, openly and confidently in your personal and professional relationships.
You will also takeaway your own personal action plan to use beyond the programme.
What you will learn
- How do you communicate?
- Analysing your current behaviour patterns around assertiveness
- Recognising assertive and non-assertive behaviour
- Conflict styles and dealing with conflict constructively
- Being assertive
- Barriers to assertive behaviour
- Assertive body image
- Communicating more effectively and assertively
- How to say no
- Getting heard in meetings
- Giving and receiving compliments and criticism
- Explore situations where you are struggling to behave assertively and develop strategies to handle them more effectively
- Personal action plan beyond the programme
020 7375 7300
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