PMDS

Description

Introduction to the Civil Service Performance Management Development System (PMDS)

Introduction to performance management:

Exploring the benefits of performance management for the individual, team and organisation (Group brainstorming exercise and discussion).
Viewing performance management both from a performance and development perspective.
High level overview of the end-to-end PMDS process.
Highlighting roles and responsibilities at each touch point of the process.
Introduction to PMDS:

Goal Setting using SMART technique aligned to competency framework:

Overview of the competency framework.
For each grade – a look at the behavioural indicators for each competency.
The SMART model of goal setting.
Skills practice – exercise utilising the SMART model to create goals and align to competencies.
Performance evaluation (mid-year and year-end):

Reflecting back your own performance in an evidence-based way (self-assessment).
The art of feedback delivery.
How to receive and make the most of feedback.
Tips in preparing for performance meetings.
Identifying and discussing performance challenges.
Identifying skills gaps and development solutions.
Skills practice – exercise in delivering and receiving feedback.
How to create an effective learning and development plan:

Identifying learning and development solutions using the 70:20:10 model of learning.
Identify your preferred learning style (using the template for creating an effective development plan).
Skills practice – identifying development solutions for a fictitious sample scenario.
Continuous communication – giving and receiving feedback:

Exploring different communication preferences and styles.
Skills practice – communicating with team members with different communication preferences.
Creating a team culture of feedback - techniques to build regular feedback into daily and weekly interactions.