Attendees particularly value the trainers’ expertise, patience and genuine support. They find the sessions clear, engaging and well organised, with real-life examples, practical activities and group work making security procedures, conflict resolution and physical intervention easier to understand. The course builds confidence and prepares learners for work in the security industry, while trainers adjust their pace and explanations to support individual needs. Some note that the venue can be uncomfortable when heating or cooling is inadequate.
Generated from recent reviews; may not reflect every review
About this course
Security officers often work in challenging or isolated environments. It’s thus important they have the right training to conduct the role effectively while ensuring the safety of themselves and the public. What’s more, they need to meet legal requirements established by bodies such as the Security Industry Authority (SIA).
Level 2 Award for Security Officers in the Private Security Industry has been developed to give learners the skills and knowledge to operative effectively and safely while meeting the requirements of the SIA to work as a security officer.
What you will learn
Through the course you cover a range of topics such as:
- Signs and symptoms of substance misuse
- Importance of good customer service
- Impact of poor customer service
- How to deal with emergencies and provide first aid in a variety of situations.
- Personal intervention
- Escorting individuals from a premises
- Queue control
Recent reviews
The course was really captivating and well organised. Best learning experience I’ve had.
Course is good i am enjoyed and i am happy for every thing the Tutor was excellent .
Great inclusive course that gives tons of useful information