Description
Are you looking to kick start or develop your career in the hospitality sector? Join our Customer Service in the Hospitality Industry Level 1 course and progress your career with everything you need to take that next step.
This course is to prepare you to enter employment within the hospitality sector. I will provide you with the knowledge and skills that the industry requires and support in identifying the career pathway you want to progress down and look for suitable employment
You'll develop a ‘hands-on’ approach to your learning and gain practical skills, knowledge and understanding in this vocational area. The skills, knowledge and understanding gained may help you prepare for work through real or simulated work situations and may help prepare you for working life beyond education.
What you will learn
Our Customer Service in the Hospitality qualification covers:
- The benefits of good customer service
- Communicating with customers in the hospitality environment
- The importance of good personal presentation.