Description
This programme is aimed at people who are looking to work in the hospitality industry. It's the ideal programme for those just started out and want to learn more about hospitality. You will gain the skills and knowledge and understand what key responsibilities in the hospitality industry are.
Learners will gain a PDE certificate at the end of this course.
You will engage in group work, build working relationships and work as part of a team. You will be supported to apply for jobs and prepare for interview.
What you will learn
You will cover a range of topics to help you develop and expand your knowledge and skills.
Learning topics include:
- Induction and self-assessment
- Personal attitudes and behaviours
- Working as part of a team
- Health and safety
- Customer service in hospitality
- Interview skills and preparation