Description
To raise awareness for staff of potential bullying and harassment in the workplace including a clearer understanding of the importance of policy and procedures and to give participant’s the knowledge of how to recognise and tackle bullying and harassment within the organisation.
What you will learn
Defining bullying and harassment in the workplace - the difference between bullying and aggressive management
Recognising bullying behaviour in yourself and others
Organisational culture and its impact on bullying and harassment
The effects of bullying and harassment on the individual and the organisation
The legal position, bullying harassment and the law
Tackling the problem - identifying roles and responsibilities of employees and management
How to prevent bullying - communication skills, assertiveness, forms of denial, prejudice, dignity and tolerance, conflict management
Organisational issues - participants share experiences and strategies to deal with bullying and harassing behaviours
028 9043 9624
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