Description
Mastering the basics of negotiation is a key requisite to being successful when placing risks or offering cover. This course is designed to provide attendees with the skills to use different negotiation styles and to cope with those of the other parties with who they deal.
What you will learn
Who should attend
Brokers/underwriters with some experience of their roles wishing to hone their negotiation skills.
Course Objectives
Upon completion of this workshop delegates will be able to:
- Describe the different types and styles of negotiation
- Plan and create the right environment for negotiating
- Define their negotiation objectives and anticipate how best to achieve the best outcome
- Improve their negotiation skills, both face to face and over the telephone.
Course Content
- Types of negotiation and negotiating styles
- Communication and interpersonal skills
- Avoiding common communication pitfalls
- Essential skills of negotiating
- Recognising and dealing with different modes of behaviour
- Planning your negotiating strategy
- Strengthening your position
- Handling objections
- Creating the right climate for negotiation
- Skills practice
The course is highly interactive with many opportunities relevant to the roles of the delegates, to put learning into practice.
01525 850086
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