About this course
The ability to negotiate with skill and preparedness in a variety of different scenarios is an essential contributor to successful organisational performance. This one day programme introduces participants from all disciplines to the fundamental skills and techniques of negotiating, enabling them to become significantly more persuasive and influential by helping them develop more confident and professional styles of communication. All delegates on this programme will engage in exercises that facilitate the transfer of the practical skills studied for use into the workplace.
What you will learn
By the end of this course each delegate will be able to:
- Explain the difference between selling and negotiation
- Identify the key personality differences between a good and a bad negotiator
- Recognise the five phases of negotiation
- Use creative thinking to plan a negotiation
- List the ten most common negotiating mistakes
- Create impact using effective verbal communication skills
- Highlight the importance of body language to a negotiation
- Demonstrate a negotiation using features and benefits
Recent reviews
An engaging and useful course.
The course was thoroughly enjoyable and I felt that I learnt a great deal in such a short space of time. Peter expressed that he is always looking for constructive criticism when it come to providing feedback but I would struggle to find anything I would wish to improve about yesterday. The only glaringly obvious statement to make is that one day simple is not enough time to cover all of the course content. It was only the starting point to such a wide and varied topic. However, it is now down to us to continue to learn about the subject and hopefully put some of the discussions into practice. Delivering training is not an easy thing to do but Peter was brilliant. Thank you!
the course was well managed and organised