The ability to negotiate with skill and preparedness in a variety of different scenarios is an essential contributor to successful organisational performance. This one day programme introduces participants from all disciplines to the fundamental skills and techniques of negotiating, enabling them to become significantly more persuasive and influential by helping them develop more confident and professional styles of communication. All delegates on this programme will engage in exercises that facilitate the transfer of the practical skills studied for use into the workplace.
What you will learn
By the end of this course each delegate will be able to:
Explain the difference between selling and negotiation
Identify the key personality differences between a good and a bad negotiator
Recognise the five phases of negotiation
Use creative thinking to plan a negotiation
List the ten most common negotiating mistakes
Create impact using effective verbal communication skills
Highlight the importance of body language to a negotiation
Demonstrate a negotiation using features and benefits
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