About this course
In order that a quality management system can fulfil its potential it is essential that it is regularly monitored. This is an intensive two-day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit. Auditing techniques will be used which are compatible with both ISO 9001 and ISO 19011 and delegates will benefit from learning how to plan, perform and report on an audit and how to take appropriate corrective and follow up action.
What you will learn
A series of workshops, presentations and role-plays on topics including:
- The contribution internal quality audits can make to the effectiveness of your management system
- Roles and responsibilities of an Internal Quality Systems Auditor
- Planning your audits by developing effective checklists
- Verify that current practice in your organisation conforms with defined requirements
- How auditing for conformity can improve the stability and robustness of management systems
- Gathering objective evidence through observation, interviewing and sampling of documents to report findings accurately
- Corrective action - what is it and who is responsible for taking action
- Following up; verifying the effectiveness of corrective action; and closing out
Recent reviews
very good course
I really enjoyed the course which was helped considerably by a trainer who has significant practical experience of the subject and therefore was able to provide examples of practical application of the subject rather than abstract theory.
The course was well delivered in comfortable surroundings. The course tutor was excellent on the delivery of the topic at hand. I feel that I have absorbed and learned a lot from his experience in the field.