Negotiation Skills

Description

Learn how to thoroughly plan, prepare for and conduct a negotiation or mediation.

We all negotiate regularly, even though we might not always realise it. Understanding the issues and having a strategy is essential to a successful negotiation.

This 1 day course is designed to enhance the skills of all parties required to conduct or participate in a negotiation.

What you will learn

By the end of this course you will understand:

• How to recognise the preconditions for a successful negotiation.
• How to assess the strengths and weaknesses of the different styles of negotiation.
• How to prepare for an effective negotiation.
• Negotiation from the perspective of the other party.
• How to make appropriate use of concessions and offers.
• Deflect pressure and understand tactics used during a negotiation.
• Break deadlock in a negotiation.