Administrative Support Training Workshop

Description

The Administrative Support Workshop is a comprehensive training program designed to empower professionals in administrative roles with the skills and knowledge needed to excel in today's dynamic workplace. This workshop covers essential aspects of administrative support, focusing on efficiency, professionalism, and effective communication.

What you will learn

Key Learning Objectives:

Office Management and Organization:

Implement effective filing and organization systems.
Enhance time management strategies for increased productivity.
Optimize workspace organization for improved efficiency.
Communication Mastery:

Develop professional written communication skills for emails, letters, and memos.
Hone effective verbal communication techniques.
Master phone etiquette to create positive impressions.
Customer Service Excellence:

Learn strategies for positive client and customer interactions.
Develop problem-solving and conflict resolution skills.
Handle inquiries and provide information with confidence.
Technology Proficiency:

Enhance proficiency in office software, including Microsoft Office and Google Workspace.
Explore productivity tools to streamline administrative tasks.
Improve data management and record-keeping practices.
Meeting and Event Coordination:

Efficiently schedule and coordinate meetings.
Gain foundational event planning skills.
Learn the basics of travel coordination.