Best Practice in Investigating Serious Incidents in the Health Service

Description

Incident review is an essential practice in healthcare to ensure patient safety and prevent future incidents. Discover the best practices for conducting thorough and effective incident reviews.

This one day intensive course is designed to give practical legal guidance on best practice in relation to reviewing serious incidents within the health service using a systems analysis approach.

Delegates will learn by focusing in an experiential way on the practical aspects of a review process in line with their specific local policy or the HSE Incident Management Framework 2020.

What you will learn

Key Learning Points

  • Understand the requirement to carry out a review,
  • Understand your role and responsibilities in carrying out a review,
  • Understand the principles of Natural Justice and Fair Procedure,
  • The importance of having a clear and comprehensive terms of reference,
  • Understand the scope of the review,
  • Steps involved in the review process,
  • How to properly gather facts,
  • Conduct proper interviews and keeping proper notes,
  • Weigh up the evidence so as to comply with legal requirements,
  • Make clear recommendations and findings,
  • Write up a professional and comprehensive report,
  • Experiential role-plays for interviews (optional).

Further information

La Touche Training
Provider:
La Touche Training
Duration:
1 Day
Locations:
Ireland, Tbc

Contact Information

La Touche Training

2nd Floor, 13 Baggot Street Upper
Dublin 4
Dublin
D04 W7K5