Social Intelligence

Description

This course will benefit all professionals, wishing to extend their knowledge beyond simply managing and leading their teams to success.

Social Intelligence training is a very powerful tool for improving verbal and non-verbal communication between leaders and their teams.

Social Intelligence is essentially the understanding of how and why people behave as they do in a group and individually.

What you will learn

Learning Outcomes:

• Understand how emotional competencies support the development
• Explain how empathy is involved in motivating and influencing others
• Understand their behaviour and how this impacts performance
• Understand the behaviour of others
• Identify how to use different leadership styles in different work scenarios
• Design implementation plans to improve communication and efficiency