Description
This intensely challenging and highly rewarding training course is designed for new and experienced leaders in organisations who are looking to develop or hone their skills as leaders in a crisis response situation in order to make sound, clear and well-implemented decisions in a rational and defensible way.
The Maguire Pressurised Decision Making and Crisis Response Training Course for inspirational leaders!
For over 20 years, we have developed the leadership capability of senior managers and directors who have had one objective in mind: to improve themselves so that they can lead their own organisations to become leaner, fitter and stronger. The Maguire Pressurised Decision-Making and Crisis Response Programme is aimed at equipping Leaders at various levels within any organisation who may be called upon to act in a crisis in order to identify, contain and resolve a crisis or emergency that will impact dramatically on their organisation if it is not dealt with quickly and effectively. Immersive scenarios, which can be tailored to the client environment, will allow delegates to experience a dynamic and pressurised situation and develop their thinking and decision-making skills in a safe “flight simulator” environment. Contingency, Business Continuity and Disaster Recovery Plans are widely held and commonplace.
However, they rely on the Human Being in the leadership role at that instant in time, to be capable under extreme pressure of:
- Understanding the situation and their options,
- Rationally deciding upon the right course of action and documenting their decision-making process;
- Implementing their decision.
- Effectively communicating their decisions internally and externally to staff and stakeholders, including the media
- Being prepared to account for their decisions in the cold light of dawn and the face of 20/20 hindsight
This is tough to do during normal operating conditions, but as Rudyard Kipling famously said, “To keep your head when all around are losing theirs and blaming it on you...” Needs skill, confidence and assertiveness, but above all practice!
CPD Points: 18
What you will learn
- Experience the impact of pressure, stress and fatigue on their thinking and decision making
- Identify resources within teams that can support them
- Identify internal and external stakeholders and their requirements
- Understand the impact of pressure of effective communication and its value
- Understand the potential consequences of poor decision-making in crisis, (legal, commercial, reputational)
- Document the decision-making process that will produce an auditable and defensible record of the process
- Understand the value and effectiveness of contingency planning
- Bring business innovation and improvement
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