HR for Non-HR Managers

Description

Who Would Benefit

The HR for Non-HR Managers Training Course has been purposely designed for Team Leaders, Supervisors and Managers who have to perform HR duties as part of their role but have not received formal training in the area.

Course Description

This 2-day training course provides non-HR managers with knowledge on essential key HR areas throughout the employee life-cycle, helping them take ownership of the development of their team, including managing the tougher sides of people management. By empowering managers to handle HR issues themselves by owning the problems and liaising with HR to ensure the ideal outcome is always achieved, quickly and effectively.

CPD Points:12
Training Course Category: Management & Leadership
Recommended No. of Days:2 days
Can this course be accredited?: Yes
Training Course Location: Virtual or class-based

What you will learn

Learning Outcomes

At the end of this programme, the delegate can:

• Respond with confidence to day-to-day issues as they arise in the workplace
• Make recruitment decisions based on a fair and objective process
• Manage complaints of bullying and harassment in the workplace
• Recognise when their body language is inconsistent with the message they want to get across and rectify it accordingly
• Recognise why procedures are so important when dealing with disciplinary matters and when it is likely to be fair to dismiss an employee
• Recognise a grievance and how to respond accordingly
• Measure performance, recognise any ‘performance gap’ and act to close it accordingly
• Managing both - short and long-term absence effectively
• Know when to escalate matters and/or seek further assistance

The Programme Includes:

• Fundamental employment rights and employer responsibilities
• Links between manager role and employment law
• Help people deal with the challenges of complex and rapid change
• What is really meant by the words equality, diversity, inclusion and unconscious bias
• Managing absence
• Efficient discipline structure
• Dealing with poor performers
• What is a grievance and what causes one?
• Putting planning strategies into place to deal with demanding situations
• When to involve HR managers in relations