Description
The communication course takes careful examination of who to influence through effective communication, why and how will form the platform for the course which will then explore in detail the use of assertive behaviour when the situation demands it. This is a powerful training course addressing the most fundamental interpersonal communication skills required by every single individual if they are to flourish, both professionally and personally.
CPD Points: 6
Training Course Category: Management & Leadership
Training Course Duration: 1 day
Training Course Location: Virtual, online or classroom-based
What you will learn
Learning Outcomes
Build rapport quickly
Employ advanced communication skills techniques
Determine the difference between assertive vs aggressive behaviour
Develop personal presence & impact
Apply transactional analysis
The Programme Includes:
What is advanced communication?
Who are you communicating with ~ your sphere of influence
Identifying the different personality types
Identifying your communication strengths & weaknesses
Building a personal communication strategy
Developing personal presence
The power of influence, communication, body language and assertiveness
The verbal/toned / physical split
Transactional analysis
Comparing parental and childlike behaviour
Transactional analysis in action
Influencing styles
Communication channels ~ VAK
Building rapport quickly
Non-verbal forms of communication and behaviour
0333 5777 144
Email
