Introduction to Problem Solving & Decision Making

Description

This interactive course will provide insights and techniques for solving problems and making decisions

What you will learn

At the end of the course you will be able to:

Describe the key elements in effective problem solving and decision making
Select and use practical tools for defining, clarifying and solving problems
Draw on a range of interpersonal skills and techniques to promote effective group problem solving and decision making
Create and implement a personal action plan to enhance the effectiveness of their workplace problem solving and decision making
How do you respond to problems, gather and process information, make judgments about issues and go about getting things done?
The nature of different personal styles and their implications for the various stages of the decision making process.