Introduction to Personal Assertiveness & Effectiveness

Description

This course aims to equip you with the skills and confidence to employ an assertive style of interaction and communication in your working practices, and to enable these skills to be used to influence outcomes across all areas

What you will learn

At the end of the course you will be able to:

Identify the key elements of effective influence and persuasion
Develop greater personal impact in the workplace
Identify how they are perceived by others through greater self-awareness
Utilise different influencing styles.